For safety's sake, we needed to have our chimney inspected and cleaned, but we had no idea where to go about finding someone who could do it in the Iron Mountain area. Even the fire department was unfamiliar with who could do the work. Luckily, a local business knew about Neuens and gave us the phone number.

We immediately booked an appointment to have the fireplace/chimney taken care of. We enjoyed meeting our "chimney sweeps" and they made us feel at ease with our questions. Service was professional and friendly. We would recommend Neuens Chimney Service to anyone who needs help with their chimneys.

On time. Quick, expert work. Pleasant and friendly guys. Will use them again!

This was the first time that I used Neuens Chimney Services. I was very pleased with the job that they did. I was kept updated of when the technicians would arrive and they were prompt. Ryan and Byrce were the ones that did the inspecting and sweep of my wood stove. I was very pleased. They were professional and got the job in a timely manner. All of my questions were answered and explained so that I would understand. I also appreciated how polite they were. I would definitely use them again. I have already recommended someone else to use them. Thank you.

Katie was right on time. She was very pleasant and did a thorough job. Explained everything. Took very good care around the stove interior of the house and on the roof.
Excellent job!

Excellent, prompt service. The inspection and cleaning are very thorough with a detailed explanation at the end of the service. Fireplaces should be inspected annually just as furnaces are.

Ryan was very professional explained everything he was doing the company keep us updated on the appointment time and showed up on time thanks for the great service

GREAT job cleaning and inspecting my chimney.
Impressed with tools, technology, experience and professionalism.
Excellent communication with customers!

This was the first time that I used Neuens Chimney Service. I was very pleased with the service that was done. They kept me posted when the chimney technicians were coming and they were right on time. Ryan and Bryce did the work and I could not have been more pleased with their expertise and knowledge. All of my questions were answered so that I could understand. I have already referred them to someone else. I will definitely use them again. Thank you.

Katie arrived in a timely manner, did the job with expertise, pointed out and clearly explained why some repair items needed attending to. Totally positive.

Neuen’s operates a very well run business. They communicate promptly, explain their service clearly and show up exactly as scheduled. We have our furnace inspected annually and now plan to do the same for the fireplace. Problems in the fireplace could be much more serious than those in a furnace.

Excellent service and communication when cleaning and inspecting my chimney! Will definitely use them again!!

Switched to Neuens this Fall and thankfully we did. The guys uncovered a gap between the stove pipe and flue, leaving insulation exposed. We also wanted a 2nd opinion on our stone fireplace which has liner cracks. Cleaning was A-1 and reports were considered, allowing us to get quotes for repairs. Just call early as thier schedule fills quickly.

Quick, efficient, pleasant to deal with. I would use them again.

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The service throughout the project was excellent and professional.. They kept us informed of the upcoming appointment, showed up on time and did an excellent job. They also made an inspection of our stove & chimney and made recommendations to keep things safe and up to code.